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Accident claims

Had a non-fault accident? Our team can take the relevant details and pair you with an experienced panel of vehicle specilaists which can offer at the scene vehicle recovery, a like for like replacement vehicle so you can get back on the road whilst your car is in for repair at an approved repair centre.

Start Your Claim

Accident Claims Department is here for you, day or night.

Accident Claims Department understands the challenges individuals face after a road traffic accident. Thats why we are committed to providing round-the-clock assistance, day or night. We have a Nationwide panel of recovery specialists which can assist you 24 hours a day, 7 days a week.

Make a Claim

Nationwide Coverage

  • Panel of Vehicle Specialists
  • 10 year warranty on repairs
  • Like for like Replacement Vehicle

Accident recovery

  • Comparable replacement vehicle
  • Repairs with genuine parts
  • On the spot + workshop repairs

Replacement vehicle

  • 24/7 availability
  • Anywhere anytime
  • Same spec replacement vehicle

Request a call back

16 Bury New Road,
Manchester,
M8 8EL

The Accident Claims Department is your one-stop partner for all automotive affairs.

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Important:

Vehicle Recovery, Credit Hire and Vehicle Repairs are non-regulated activities. Any agreement is between you and the car hire company we recommend you to and the agreement is subject to less than 90 day terms. Please review any agreements thoroughly before signing or accepting services with our panel of car hire companies. This does not affect any of your statutory rights and if you have any complaints you can make a complaint to us, or to the credit hire panel. Please see our complaints page.

If you identify as a vulnerable customer, please contact us using the contact details above and let us know what additional assistance you require. We are happy to assist you at all stages.

Important Information

Accident Claims Department is a trading style of Apollo Claims Ltd. We do not offer legal advice, credit hire or vehicle services of any kind. Our panel of car hire companies provide the service and we are paid a recommendation fee by the companies we recommend you to for each successful introduction. This has no impact on the service you receive with them. Any car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice/services from. You are under no obligation to use their services.

You do not need to use a claims management company to make a claim for your vehicle. You can pursue this via your own insurance company or the other parties, or alternatively seek services elsewhere with a credit hire provider of your own choice.

Accident Claims Department is a trading style of Apollo Claims Ltd. Apollo Claims Ltd is a limited Company registered in England and Wales under registration number 05691765 and whose registered office address is at 16 Bury New Road, Manchester, M8 8EL. Authorised and Regulated by the Financial Conduct Authority in respect of claims management activities. FCA reference number: 838489.