Non-Fault Accident? Call the Helpline Now.
Speak to a friendly advisor straight away. We'll arrange recovery, a replacement vehicle and repairs so you can focus on what matters.
Free to call · No obligation
What To Do After a Road Traffic Accident
- Check everyone is safe and call 999 if anyone is hurt.
- Move to a safe place if you can and switch on hazard lights.
- Take the other driver's details and photos of the scene.
- Call us — we'll take it from there.
Our helpline team will guide you through your options and arrange the services you need, whether that is roadside rescue, a replacement car or repairs.
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How the Helpline Helps
Available 24/7
Accidents don't keep office hours and neither do we. Call any time of day or night.
Call 0333 091 8808Recovery Arranged
We find you and your vehicle at the scene and arrange recovery to a workshop.
Call 0333 091 8808Replacement Vehicle
A like-for-like car offered within 4 hours, at no cost to yourself.
Call 0333 091 8808You have the right to pursue your claim through your own insurer, the other party's insurer, or without using a claims management service. Accident Claims Department provides marketing and administration services only and does not give legal advice.